Content That Moves Ep. 39: Behind the Brand - How Southwest Airlines Turns Brand Values into Stories
Content That Moves - The BrandStorytelling Podcast is produced in partnership with Credo Nonfiction.
Ep. 39: How Southwest Airlines Turnes Brand Values into Stories
Alyssa Foster, who leads Brand Partnerships and Entertainment PR at Southwest Airlines shares insights into how Southwest uses storytelling to connect with travelers, highlight the heart of its people, and create authentic brand moments. From their groundbreaking short film "Alone in Tombstone" to leveraging micro-influencers for campaigns like "Summer of Go," Alyssa gives us an inside look at how Southwest is redefining airline marketing.
About The Podcast
As brands become publishers in the era of digital saturation, how do you create content that stands out and inspires your audience to act? BrandStorytelling and Credo Nonfiction present a new podcast for brand marketers and communications professionals to learn from the most innovative minds in brand storytelling how to create content that that builds meaningful connections and ultimately moves the bottom line. Hosted by Emmy and James Beard award-winning content creator Jesse Roesler.
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Absolutely! Any brand can apply Southwest’s storytelling approach by focusing on transparency, company culture, and customer engagement. The key is to find real stories within the business—whether it’s from employees, customers, or behind-the-scenes moments—that showcase brand values in an authentic way. This works across industries, including tech, retail, and even logistics. For companies looking to integrate storytelling into their operations, utilizing a strong digital infrastructure is crucial. If you're in the supply chain or transport sector, for instance, a well-developed logistics software development solution can streamline operations and provide valuable data that can be used to craft compelling brand narratives. Digital transformation and strong storytelling go hand in hand!